Opinion

Africa now has an African Tourism Board

On Monday at the World Travel Market in London, Africa was in the spotlight in the afternoon with the launch of the newly-formed African Tourism Board. A new, multinational body to promote the travel and tourism sector in Africa was unveiled during World Travel Market in London.

Created by the International Coalition of Tourism Partners, itself based in Seychelles, Brussels, Bali, and Hawaii, the Africa Tourism Board will seek to enhance and promote the sustainable growth, value, and quality of travel on the African continent.

The star guest was none other than former UNWTO Secretary-General Taleb Rifai, who welcomed the newly-founded tourism board and shared memories and success stories as well as the importance for African Tourism.

The Hon. Tourism Minister Anil Kumrsingh Gayan from Mauritius reminded attending tourism leaders about challenges in Africa touching connectivity.

The Hon. Minister Madam Memunatu B. Pratt, Minister of Tourism for Sierra Leone, shared her vision for African tourism and outlined challenges and welcomed the African Tourism Board.

Alain St. Ange, former Minister of Tourism for Seychelles, asked Africa to rally behind this initiative.

Carol Weaving, Managing Director of Reed Exhibitions, voiced her support as a board member and assured a great official launch event during WTM Capetown from April 10-12, 2019.

Professor Geoffrey Lipman launched a new initiative enabling thousands of young people to get a scholarship. “We want these young bright African people to get an education in tourism in Africa and not in the U.S. or Europe,” he said.

Graham Cooke, Founder of the World Travel Awards, announced a partnership and his support. Tony Smyth from IFree Group Hong Kong echoed the support of this global communications company.

Louis D’Amore, Founder of the International Institute for Peace Through Tourism sent his greeting and his hope to have his next conference in Africa.

The ICTP Chairman and initiator of the African Tourism Board said:

I am humbled and overwhelmed today seeing so many of you have taken the time to be here today. May I first thank Carol Weaving, Director of Reed Exhibitions for hosting this event today.

This is the first informal meeting and the soft launch of the African Tourism Board before our official launch planned at WTM Capetown from April 10-12, 2019.

The presence of so many of you, the honor to see so many ministers and leaders from throughout Africa, demonstrates great encouragement.

Africa needs its own voice in the global travel and tourism industry. With 54 countries, many more cultures, and a wealth of attractions, it’s still a continent to be discovered.

Tourism also means responsibilities, and tourism means business, investments, and should mean prosperity.

And this is where the African Tourism Board can be of great help.

The African Tourism Board is about business, but it’s also about responsible and sustainable tourism and is about investments, and it’s a source in crisis situations, and it’s all about bringing African tourism together.

Africa is a competitive place, and our partner, the World Travel Awards, recognizes the best of the best every year, and I am glad Graham Cooke is here today able to tell you more.

ICTP is a global organization. Our theme is “Green Growth and Quality equals Business.
” Our organization in its current form was founded in Lusaka, Zambia, during the International Institute for Peace through Tourism Conference in 2011. This was jointly witnessed by IIPT Founder ,Louis D’Amore; Alain St. Ange, Minister of Tourism at that time from Seychelles; Geoffrey Lipman, President of ICTP from Brussels; Eddy Bergman from the African Travel Association in New York; and myself. This happened also in the presence of the Zambia Tourism Minister, Catherine Namugala, and Dr. Walter Mzembi, Tourism Minister of Zimbabwe at that time.

With so many ties to Africa, with Rwanda, Johannesburg, Nigeria, Seychelles, and Reunion as African founding members, ICTP is now the driving force behind the African Tourism Board today.

With our steering committee formed, the African Tourism Board goal is to convert this initiative into a stand-alone organization by April 2019.

Our vision is to have ATB be based in every member destination and in every source market. This will create a global network for Africa, and enables every base to interact with every other base.

ATB has no intention to take over your national tourism initiatives, tourism boards, or policies. See us as a consultant, see us as a client ready to bring business.

ATB cannot be just an organization of dedicated volunteers, we plan to build an organization of paid professionals.

We don’t plan to compete with any other member organization, they have worked hard for Africa. We’re ready to lend our hand.

What we bring to the table are projects you can buy into and that are generated with your interest in mind. This is where our strength will be.

We are not here to take your money and organize costly events, or send you on roadshows that are never meant to bring the return you are looking for.

We are not here to replace your current effort to promote your destination, replace your PR or Marketing representatives; we’re here as your consultant, advisor, spokesperson, and we will have a hands-on approach.

We are not here to charge you membership fees, we are here to build a global network with you and for you, and it’s up to you to buy into the projects we bring to the table. We are building a partnership for African Tourism – anywhere in the world.

For example, what works in Germany, doesn’t work in the United States, in China, or in India. Case in point, for the U.S. market, having another dinner or cocktail evening in New York may bring the same non-producing and often so-called travel professionals together for a fun evening, but it won’t generate business.

Paying someone to write a costly press release will not generate publicity or create long-lasting exposure. We know this, and your PR and marketing agency knows it. We like to work with those who know this and are willing work and bring a different approach to the table.

What about secondary markets in the U.S.?  We plan to hire a professional rep making sales calls who will visit travel companies and concentrate on often overlooked but highly-potential markets in the U.S.

We’re here to introduce specialty markets like the MICE industry.

Americans love the Internet, but they still love to talk to someone even more. We will establish an African Call Center to respond to questions, respond to emails, and respond to social media comments. The U.S. is only one market. In this room alone, you can see experts ready to bring travelers from potential markets like India, Germany, the UK, and China to your destination.

Therefore, we are building a global network of media friends and Africa-friendly trade. We work with the organization “Tourism and More” on training for tourism police, on safety certification, and workshops. We are planning to work with the International Tourism Investment Conference in attracting investments to Africa.

We already started to identify an excellent team of a board and steering committee members. Our steering committee is ready to establish a way forward and will help with a structural set-up to announce in April at our official launch.

People asked me where ATB will be based.

We would like to have ATB based in every country that supports us – this includes African countries and in countries with a source market for African Tourism. We need a go-to person on the ground in every country, and we need to find a way to communicate with every person on the ground in other countries and regions within and outside Africa.

We won’t charge memberships, but we rely on sponsorships based on your ability, and in addition, we will offer a catalog of projects you can buy into.

www.africantourismboard.com is an easy domain to be branded, and its one of the reasons we decided to call this initiative the African Tourism Board.

We invite our stakeholders to have an email address or website on our platform. This will raise confidence among consumers and provide a chance for small to medium businesses in Africa to do business in source markets.

After the Monday event, ATB received emails and calls from all across Africa, and it appears many more destinations in Africa want to join the African Tourism Board.

           

News

Governments and Investors Share Knowledge on Tourism Technology at UNWTO/WTM Ministers’ Summit

The UNWTO/WTM Ministers’ Summit, held yesterday by World Travel Market and the World Tourism Organization (UNWTO), was well received by participants from government and the private sector for its more dynamic new format leading to more concrete takeaways around this year’s theme: Investment in Tourism Technology.

This year, the UNWTO/WTM Ministers’ Summit held at World Travel Market, one of the world’s biggest tourism trade show (6 November 2018), focused on investment in tourism technology with a novel format. For the first time the summit featured a panel of private sector leaders alongside a panel of ministers, sparking an open and useful exchange of ideas and opinions on how to channel private capital into innovative tourism technologies.

This meant that tourism ministers and high-level representatives from countries including Bahrain, Bulgaria, Egypt, Italy, Malaysia, Mexico, Portugal, Romania, South Africa, Uganda, Uruguay and the UK were able to directly reflect on and respond to the opinions voiced by the leading tourism and technology investment funds involved in the panel, such as Alibaba Capital Partners, Atomico and Vynn Capital.

“Without the support of the key tourism stakeholders, notably governments, corporations and investors, development and implementation of innovative products is not possible. Today’s discussions shed light on the influential role of both sectors as well as the need for stronger public-private partnerships”, said UNWTO Deputy Secretary-General Jaime Cabal opening the event.

A common sentiment amongst the panel of private sector entrepreneurs was that disruption leads change in the tourism sector, but regulation can be preventative to obtaining the attractive investment conditions needed to support disruptive new business ventures. It was suggested that regulation should be fixed in order to give clear guidelines to investors who wish to put private capital into new technology.

Several technology investors highlighted the need to narrow the opportunity cost and clear up the governance barriers for innovation in tourism. “It needs to be easy for start-ups to grow and expand – if rules change too quickly, investors will hesitate to invest,” Katherine Grass of Thayer Ventures told ministers.

Lio Chen, Managing Director at the Travel & Hospitality Center of Innovation at venture capital firm Plug and Play, called for larger technology companies to engage with start-ups to boost ideas, human resources and investment. “I ask ministers to incentivize the top five corporations in their country to work with start-ups and foster innovation,” he said.

On the subject of regulation, Michael Ellis, UK Parliamentary Under-Secretary of State for Arts, Heritage and Tourism, said: “It’s a question of balance, and it’s a challenge to get that right, especially in technology.” He also urged ministers to boost sustainability and help tackle the world’s climate-related problems, such as rising carbon emissions.

Education was also highlighted as an element making investments more attractive. “Education allows technology to root into societies and contribute to making tourism more inclusive for communities,” said Benjamin Liberoff, Vice-Minister of Tourism of Uruguay.

“We have brought the public and private sector together in a unique format, and hope it will deliver real change in the sector. As tourism grows, then technology will play a key role,” said Simon Press, Senior Exhibitions Director of WTM London.

Moderated by Richard Quest of CNN International, the summit contributed to UNWTO’s ongoing priority to place tourism at the centre of the global innovation agenda.

Opinion

No show at World Travel Market: UNWTO Secretary General Zurab Pololikashvili.

The World Travel Market (WTM) in London is seen by many as the most important global tourism industry event together with ITB Berlin. The United Nations World Tourism Organization (UNWTO) for many years was seen the gatekeeper and utmost authority in the World about tourism. Not this year.

The previous UNWTO Secretary Taleb Rifai had a hands-on approach traveling the world and never left out an important opportunity to demonstrate great understanding, mentorship,  and left no opportunity to connect people showing how much he cares about the largest industry in the world – travel & tourism. He built the largest and most influential network of tourism leaders based on trust and friendship. Now retired, Rifai was seen at this year’s World Travel Market. He spoke at key events on the sideline of WTM sharing his wisdom, influence and strong leadership.

Yesterday UNWTO was holding a ministerial summit on investment and innovation with many tourism ministers attending and CNN Richard Quest hired to moderate and keeping the event engaged and informative.

Who was missing this year was the man himself, the UNWTO Secretary-General Zurab Pololikashvili. His deputy addressed the ministerial summit but had no mentioning or reason for Pololikahvli not showing up. eTN received many angry  “off the record” comments from ministers and key stakeholders saying UNWTO has no leadership anymore and became an institution or statistics. UNWTO was not mentioned at key events and appeared to have often vanished. The close partnership between UNWTO and WTTC was not brought up, but it appears other organizations are now gaining leadership in the world of tourism.

Rumors say Zurab didn’t want to face burning media questions about his unique and questionable leadership, others say he was busy campaigning in his home country Georgia for upcoming elections. As usual, there were no comments by UNWTO officials, and no press-conference is scheduled during WTM.
Others say an anonymous letter with devastating content questioning his ability to lead was circulated to many ministers and UNWTO members.

The official excuse for Zurab staying home:  He had to attend government meetings in Spain over the new headquarters!

Last year WTM London sparked a million meetings, resulting in around £3 billion in contracts.  If one has a game-changing travel product or service, this is where you tell the world.

A large number of tourism ministers attended and debated with members of the private industry. The Twitter ID  #ideasarrivehere didn’t result in many comments, some say a tag #And go no further should have been added – and all of this wasn’t about CNN  Richard Quest not doing a good job – he did.

eTN is interested in the anonymous letter and anyone wanting to share can also remain anonymous.
There was no response from UNWTO.